Question 1

What are Popular Remakes (Pre-orders)

Accepted Answer

Popular Remakes are some of our best selling wig styles that customers love and request time and time again. Every unit is made to order and arrives fully customized with bleached knots, a custom plucked hairline, and is ready to wear straight out of the box.Please note: These wigs are not kept on hand. Each unit is made after your order is placed.Pre-orders for Popular Remakes open from the 1st - 10th of each month. During this time, customers can place their order for their favorite remake styles before the public window closes.

Question 2

Are your wigs ready to wear?

Accepted Answer

Yes! Every wig is fully customized before it leaves us. ✅ Bleached knots✅ Custom plucked hairline✅ Styled to perfection✅ Lace pre-cut (if requested)Our goal is for your wig to arrive ready to wear straight out of the box with little to no extra work.

Question 3

Are your wigs beginner friendly?

Accepted Answer

Absolutely! Every wig is 100% glueless and designed to be easily installed in 5 minutes or less from the comfort of your home. No stylist or long hours in the salon needed to install.

Question 4

Do I need glue to wear my wig?

Accepted Answer

No! All of our wigs are 100% glueless and can be worn without glue or adhesive.If you’d like extra security, you can always tighten the adjustable band inside the wig or use adhesive, but it’s completely optional.

Question 5

How do I choose the right cap size?

Accepted Answer

Use our Cap Size Guide to measure your head before placing your order. If you’re between sizes, we recommend sizing up for the most comfortable fit.

Question 6

Will my wig look exactly like the product pictures?

Accepted Answer

Because each unit is individually made, slight variations may occur, but we’ll always do our best to recreate the style as closely as possible while maintaining the quality Barbie Blitz Hair is known for.

Question 7

What’s the difference between 200% density and 250% density?

Accepted Answer

Density is used to determine the thickness of each wig. Both 200% and 250% density wigs are full from root to ends and offer a beautiful, voluminous look. The main difference is the amount of hair used to create the unit.200% DensityMade with approximately 3 bundles of hair250% DensityMade with approximately 3.5 bundles of hairIf you prefer a fuller, more luxurious appearance, 250% density is the best option. If you want a full look with a slightly lighter feel, 200% density is a great choice.

Question 8

How long will it take to receive my order?

Accepted Answer

Every pre-order goes through three stages:Order Processing (1 – 3 Business Days)After your order is placed, we’ll review your order details, verify payment, and prepare your order for production.Customization (14 – 21 Business Days)Once processing is complete, we’ll begin fully customizing your wig based on the options you selected.Shipping (2 - 5 Business Days)After your order has been completed and shipped, your package will be delivered based on the shipping method selected at checkout.Wigs On HandWigs On Hand are already completed, fully customized, and ready to ship. These units are available for immediate pickup or shipping.Orders placed before 4 PM EST will ship the same business day.Orders placed after 5 PM EST will ship the next business day.Once your order ships, you’ll receive a tracking confirmation email with your delivery details. We recommend reading each product description before placing your order to ensure the unit is the perfect fit for you.

Question 9

Do you offer payment plans?

Accepted Answer

Yes! We offer flexible payment options through the payment providers available at checkout, making it easier to split your purchase into smaller payments if you qualify.We currently offer (Affirm & After Pay) buy now, pay later options at checkout.

Question 10

What comes with my order?

Accepted Answer

Every wig order includes:Your fully customized wig(s)Complimentary HD wig capCustom melt bandBusiness cards (for you to keep in touch)Thank you card

Question 11

Can I request additional customization?

Accepted Answer

Yes! We offer several optional customization add ons.

Question 12

Can I make changes to my order after placing it?

Accepted Answer

If your order hasn't entered production, we'll do our best to accommodate your request. Once manufacturing & customization has begun, changes can no longer be guaranteed.

Question 13

How can I track my order?

Accepted Answer

Once your order ships, you’ll receive a shipping confirmation email with your tracking number.If you haven’t received a tracking email yet, your order is still being processed & fulfilled.

Question 14

Do you accept returns or exchanges?

Accepted Answer

Due to the customized nature of our products, all sales are final. Please review our Refund & Return Policy before placing your order.

Question 15

How do I care for my wig?

Accepted Answer

Wash your wig every 2 weeks with a moisturizing shampoo & conditionerLet the wig air dry after every wash for best resultsUse a good thermal heat protectant when styling to avoid heat damageTry not to use excessive amounts of heat, doing this will dry the hair out  Comb the hair starting from the bottom to the top to prevent shedding or breakage Avoid sleeping in your wig to help preserve its integrity, style, and overall longevityPlease remember that your wig requires proper at home maintenance between wears. While we do offer wig maintenance services, these services are not meant to replace proper care at home. Wig maintenance services are available from the 11th - 15th of each month.

FAQ (Frequently Asked Questions)